Novogene AMEA
  • Novogene AMEA
  • Genomics
    • Human Whole Genome Sequencing
    • Plant and Animal Whole Genome Sequencing
    • Microbial Whole Genome Sequencing
    • Plant and Animal De novo Sequencing
    • Microbial De novo Sequencing
    • Shotgun Metagenomics Sequencing
    • Amplicon Sequencing
    • Whole Exome Sequencing
    Transcriptomics
    • mRNA Sequencing
    • Total RNA Sequencing
    • Full-Length Transcriptome Sequencing
    • Whole Transcriptome Sequencing
    • Small RNA Sequencing
    • Circular RNA Sequencing
    • Metatranscriptome Sequencing
    • Prokaryotic RNA Sequencing
    Single Cell & Spatial Omics
    • Single Cell Gene Expression
    • Single Cell Immune Profiling Sequencing
    • Single Cell Long Read Transcriptome
    • Visium HD Spatial Gene Expression
    • Stereo-Seq Spatial Gene Expression
    • Xenium In Situ Spatial Transcriptome
    Epigenomics
    • Whole Genome Bisulfite Sequencing (WGBS)
    • Directed DNA Methylation Sequencing (DM-Seq) NEW
    • Reduced Representation Bisulfite Sequencing (RRBS)
    • Chromatin Immunoprecipitation Sequencing (ChIP-seq)
    • RNA Immunoprecipitation Sequencing (RIP-seq)
    • Assay for Transposase-Accessible Chromatin with Sequencing (ATAC-seq)

    Premade Library

    • Sequencing Only on Illumina Sequencer
    • Sequencing Only on PacBio Sequencer
    Proteomics and Metabolomics
    • Olink Proteomics
    • Quantitative Proteomics
    • Untargeted Metabolomics
  • PromotionsPromotions
    • Platforms
    • Automated Delivery Platform (Falcon)
    • Bioinformatics Analysis Tool (NovoMagic)
    • Customer Service System (CSS)
    • Brochures
    • Case Studies
    • Webinar
    • Blog
    • Sample Guidelines
    • Cancer Research
    • Immuno-oncology
    • Agrigenomics
    • Environment
    • Food Science
    • Human Microbiome
    • Plant and Animal Microbiome
    • Drug Discovery and Development
    • Rare and Complex Diseases
    • About Us
    • Our Locations
    • News
    • Careers
  • Contact UsContact Us

ServicesServices menu

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Services
Whole Genome SequencingDe novo SequencingAmplicon SequencingShotgun Metagenomic SequencingDirected DNA Methylation Sequencing (DM-Seq)mRNA SequencingSingle Cell Gene ExpressionVisium HD Spatial Gene ExpressionXenium In Situ Spatial TranscriptomeOlink ProteomicsUntargeted Metabolomics
Support
NovoMagic Bioinformatics Analysis ToolCustomer Service SystemFalcon Intelligent Delivery Platform
Company
About UsOur LocationsOur PlatformsNewsCareersContact Us
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Copyright © 2026 Novogene Inc. All rights reserved.For Research Use Only. Not for Clinical Diagnostic Use.
Novogene AMEA
  • Novogene AMEA
  • Genomics
    • Human Whole Genome Sequencing
    • Plant and Animal Whole Genome Sequencing
    • Microbial Whole Genome Sequencing
    • Plant and Animal De novo Sequencing
    • Microbial De novo Sequencing
    • Shotgun Metagenomics Sequencing
    • Amplicon Sequencing
    • Whole Exome Sequencing
    Transcriptomics
    • mRNA Sequencing
    • Total RNA Sequencing
    • Full-Length Transcriptome Sequencing
    • Whole Transcriptome Sequencing
    • Small RNA Sequencing
    • Circular RNA Sequencing
    • Metatranscriptome Sequencing
    • Prokaryotic RNA Sequencing
    Single Cell & Spatial Omics
    • Single Cell Gene Expression
    • Single Cell Immune Profiling Sequencing
    • Single Cell Long Read Transcriptome
    • Visium HD Spatial Gene Expression
    • Stereo-Seq Spatial Gene Expression
    • Xenium In Situ Spatial Transcriptome
    Epigenomics
    • Whole Genome Bisulfite Sequencing (WGBS)
    • Directed DNA Methylation Sequencing (DM-Seq) NEW
    • Reduced Representation Bisulfite Sequencing (RRBS)
    • Chromatin Immunoprecipitation Sequencing (ChIP-seq)
    • RNA Immunoprecipitation Sequencing (RIP-seq)
    • Assay for Transposase-Accessible Chromatin with Sequencing (ATAC-seq)

    Premade Library

    • Sequencing Only on Illumina Sequencer
    • Sequencing Only on PacBio Sequencer
    Proteomics and Metabolomics
    • Olink Proteomics
    • Quantitative Proteomics
    • Untargeted Metabolomics
  • PromotionsPromotions
    • Platforms
    • Automated Delivery Platform (Falcon)
    • Bioinformatics Analysis Tool (NovoMagic)
    • Customer Service System (CSS)
    • Brochures
    • Case Studies
    • Webinar
    • Blog
    • Sample Guidelines
    • Cancer Research
    • Immuno-oncology
    • Agrigenomics
    • Environment
    • Food Science
    • Human Microbiome
    • Plant and Animal Microbiome
    • Drug Discovery and Development
    • Rare and Complex Diseases
    • About Us
    • Our Locations
    • News
    • Careers
  • Contact UsContact Us

ServicesServices menu

SupportSupport menu

CompanyCompany menu

Services
Whole Genome SequencingDe novo SequencingAmplicon SequencingShotgun Metagenomic SequencingDirected DNA Methylation Sequencing (DM-Seq)mRNA SequencingSingle Cell Gene ExpressionVisium HD Spatial Gene ExpressionXenium In Situ Spatial TranscriptomeOlink ProteomicsUntargeted Metabolomics
Support
NovoMagic Bioinformatics Analysis ToolCustomer Service SystemFalcon Intelligent Delivery Platform
Company
About UsOur LocationsOur PlatformsNewsCareersContact Us
LinkedInLinkedIn hoverYouTubeYouTube hoverXX hover
Copyright © 2026 Novogene Inc. All rights reserved.For Research Use Only. Not for Clinical Diagnostic Use.
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Customer Service System

A centralised portal supporting every stage of your research journey, all in one place.

Supporting Your Research Beyond Project Delivery

As a Novogene customer, you'll gain access to our Customer Service System (CSS), a centralised platform for managing projects, tracking progress, accessing reports, and retrieving data release through a seamless digital experience. You'll also have access to NovoMagic Plus, our smart cloud platform featuring Novi, an AI-powered bioinformatics assistant, and reanalysis toolkits to support data exploration and visualization, helping you extend the value of your data throughout your research journey.


Online ordering capabilities will be introduced in the future, enabling faster and more convenient access to Novogene services through a single platform.

How CSS Supports Your Research Journey

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

How CSS Supports Your Research Journey

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

Privacy PolicyCookie PolicyCareers
banner laptop bg
banner mobile bg

Customer Service System

A centralised portal supporting every stage of your research journey, all in one place.

Supporting Your Research Beyond Project Delivery

As a Novogene customer, you'll gain access to our Customer Service System (CSS), a centralised platform for managing projects, tracking progress, accessing reports, and retrieving data release through a seamless digital experience. You'll also have access to NovoMagic Plus, our smart cloud platform featuring Novi, an AI-powered bioinformatics assistant, and reanalysis toolkits to support data exploration and visualization, helping you extend the value of your data throughout your research journey.


Online ordering capabilities will be introduced in the future, enabling faster and more convenient access to Novogene services through a single platform.

How CSS Supports Your Research Journey

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

How CSS Supports Your Research Journey

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Online Ordering (Coming Soon)
Online Ordering (Coming Soon)

Get the information you need and order services in just a few clicks. Access pricing, apply promotional offers, and get your projects started faster.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Manage Projects in Real Time
Manage Projects in Real Time

Track project progress and stay informed at every stage, from sample collection to data delivery.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Collaborate with Your Team
Collaborate with Your Team

Manage projects more efficiently by sharing access and updates with lab members and collaborators through My Team.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

Access NovoMagic Plus for Data Analysis
Access NovoMagic Plus for Data Analysis

Leverage Novi, our AI-powered bioinformatics assistant, and reanalysis toolkits to explore your data, generate visualisations, and tailor analyses to your research needs.

Privacy PolicyCookie PolicyCareers